Proposal · May 2026

Prepared for

CFS HEALTH

TobyAI · DM Automation · Systems Brain

Nic Huzz May 2026

Toby & Ash,From our call your passion and care for your clients is palpable and your standards for excellence clear. Your record speaks for itself, clients from 78 countries, 20 coaches and 10 years of content, you're clearly industry leaders in guiding people through one of the hardest health challenges there is.Its now time for your systems to have the same standards of excellence.I'm excited to free your coaches to do what they do best. To turn 300 DMs from a bottleneck into a pipeline. And to match your world-class programs with best in market technology.Here's how:

- Nic

Same passion.
Elevated reach.

Here's where you are today -
and where we're taking it.

300 unreplied DMs per day

One VA handling everything. ManyChat flows that don't move the needle. Massive engagement, zero conversion.

AI setter fixing the bottleneck

Emily qualifies leads, answers FAQs in your voice, and routes hot prospects to your application - 24/7.

20 coaches searching through SOPs

Handwriting notes in Trello. No way to ask "what would Toby say?" and get an instant answer.

TobyAI answers in seconds

Coaches ask a question, get Toby's answer sourced from 40 hours of training content - with a link to the exact video.

Clients left without support between sessions

Questions go unanswered. Clients wait for their next session instead of getting help now. 4000 Q&As sitting unused.

TobyAI for clients - instant answers 24/7

Clients ask about pacing, brain fog, sleep - get answers in Toby's voice sourced from 10 years of content. Support between sessions, on demand.

One brain. Every interface.

Your 40 hours of video and 4000 Q&As become a searchable, AI-powered knowledge base. Build it once - it powers your coaches, your clients, your DMs, and everything you build next.

How it all connects.

The Knowledge Brain is the foundation. Every tool plugs into the same intelligence.

Knowledge Brain

40 hours of video + 4000 Q&As
One searchable intelligence layer

Coach TobyAI

Client TobyAI

DM Setter Emily

Future: Groups, onboarding, SOPs…

Five deliverables.
One knowledge brain.

Each deliverable is a working product. Together, they transform how you engage with leads, clients, and coaches.

Deliverable 1
The Knowledge Brain
$900Foundation for all AI

Your 40 hours of video and 4000 Q&As, transcribed, structured, and embedded into a searchable AI knowledge base. This is the engine that powers every other deliverable - built once, used everywhere.

Video Transcription

40 hours → timestamped text via Whisper. Every sentence searchable.

Q&A Structuring

4000 Q&As imported, categorised, and embedded for instant retrieval.

Hybrid Search

BM25 + vector search with reranking. Finds the right answer, not just a similar one.

Voice Training

System prompt + few-shot examples from your real responses. Sounds like Toby, not a robot.

Your Infrastructure

Hosted on Supabase. You own the data. No vendor lock-in, no per-seat fees.

Future-Proof

Every new tool plugs into this same brain. Build once, power everything.

Video transcription
4000 Q&As embedded
Hybrid search pipeline
Voice profile
Your data, your servers
Deliverable 2
Coach TobyAI - Internal Assistant
$750For your team of 20

Your coaches ask "what would Toby say about pacing for someone with brain fog?" and get an instant answer with a link to the relevant training video. Replaces searching through 100 SOPs.

  • Chat interface deployed to all 20 coaches
  • Answers sourced from training videos + Q&As
  • Citation links to exact video timestamps
  • "This is what I would say…" format matching Toby's coaching style
Chat interface
20 coach access
Video citations
Toby's voice
Deliverable 3
Client TobyAI - Member Chat
$750Embedded in your app

Clients ask about pacing, brain fog, sleep, nutrition - get answers sourced from your actual coaching content. 80% handled automatically, 20% escalated to your team with full context.

  • Embeddable widget for Kajabi app
  • Answers in Toby's voice - warm, CFS-specific, empathetic
  • 80% answered automatically, 20% escalated with context
  • "Hey you're struggling with this - go watch this" with direct video links
  • Usage analytics - see what clients are asking most
Kajabi embed
Toby's voice
Auto-escalation
Analytics
Deliverable 4
DM Setter Emily - Instagram Automation
TBCBased on conversation with sales manager

AI-powered Instagram DM management. Emily qualifies leads in your voice, answers FAQs, captures secondary data, and routes hot prospects to your application - all while feeling like a real conversation, not a chatbot.

  • Tree-based qualification: greet → qualify symptoms → route to application
  • Answers FAQs from the Knowledge Brain
  • Captures secondary data for research/insights
  • Trained on Toby's actual DM responses
  • Human review for first 2 weeks before going fully autonomous
DM automation
Lead qualification
FAQ answers
Data capture
Human oversight

What it costs.

Five deliverables. One knowledge brain powering them all.

$2,400 AUD

Total Investment - four deliverables, one knowledge brain

1. Knowledge Brain $900
2. Coach TobyAI $750
3. Client TobyAI $750
4. DM Setter Emily TBC
Total $2,400

Monthly Running Costs

Supabase (database + vectors) $25/mo
AI responses $35–160/mo
Hosting $0–20/mo
Total ongoing $60–200/mo

Scales with usage. No revenue share. No per-seat fees. You own everything.

From yes to live -
3 weeks.

Week 1: Knowledge Brain

Transcribe 40 hours of video, structure 4000 Q&As, build the retrieval pipeline and train Toby's voice profile. The foundation for everything.

Week 2: Coach TobyAI + Client TobyAI

Deploy Coach TobyAI to 20 coaches for testing. Refine from feedback, then launch Client TobyAI embedded in Kajabi.

Week 3: DM Setter Emily

Audit DM patterns, build qualification tree, deploy Emily with human review.

Three principles.

How we approach every deliverable.

Performance Guaranteed

It can't break. We deploy to coaches first, clients second. Every interface is tested with real users before going live. Nothing launches without your sign-off.

Quality over Speed

Each deliverable is a working product. If the brain needs more training data, we take the time. Quality over speed.

Thoughtful Implementation

We don't throw tools at your team. Each deliverable comes with a walkthrough for your 20 coaches, documentation, and a feedback loop so your team actually uses it.

Three steps to get started.

1

You provide:

Video content access (YouTube/Drive links), Q&A export from Intercom, 1 week of DM history, and 10–15 example responses in Toby's voice.

2

We start:

Brain build begins within 48 hours of receiving content.

3

First demo:

Coach TobyAI ready for team testing within 2 weeks.

Ready to build?

One brain. Five interfaces. Your voice, everywhere it needs to be.

Let's get started →
Prepared for CFS Health
Nic Huzz · May 2026